Product, order and after-sales support
For faster help, include the product link, configuration, destination country and the specific question. Existing customers should also include the WooCommerce order number.
Use WhatsApp for availability, comparisons, destination questions and concise order updates.
Telegram
Use Telegram chat for product links, images, QC questions and ongoing support conversations.
Email is useful for longer order, warranty or policy questions that require a clear written record.
Before placing an order
- Send the exact product URL or model reference.
- State the dial, case size, bracelet or strap preference.
- Include the delivery country.
- Ask about availability before sending any transfer.
- Use only payment instructions confirmed for your order.
Send the details that move the case forward
Model comparison
Send two or three product links and explain whether your priority is appearance, movement, material, case thickness or price.
QC review
State the points you want checked, such as dial alignment, date position, bezel, bracelet, clasp or movement functions.
Warranty request
Send the order number, delivery date, a description of the fault and a clear video showing the movement-related issue.
